Website Policies

Terms of Use: Effective December 1, 2011

The following terms of use (Terms of Use) constitute an agreement between you (You, you, or your), and Kat-Dor Enterprises, LLC d/b/a Tondeo Traders (collectively, Company, we, or us) with regard to your use of our websites (the Site). When we use the term Site below, we also mean all other websites owned or operated by us, any services we provide on or through the Site, and the Content (as defined below), unless the context otherwise makes clear. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. USING OR ACCESSING THIS SITE INDICATES THAT YOU ACCEPT THESE TERMS OF USE INCLUDING THAT YOU AGREE TO TRANSACT WITH US ELECTRONICALLY AND THAT YOU CONSENT TO THE INFORMATION PRACTICES DISCLOSED IN OUR PRIVACY POLICY. 1.License; Restrictions. We grant you a limited, nontransferable, non-exclusive, non-assignable, personal license to view and access the Content on this Site solely for informational purposes. You agree that all information, programs, processes, methodologies, communications, software, photos, text, video, graphics, sounds, images, data, content and other materials and services found on the Site (collectively “Content”) shall not be copied, distributed, republished, uploaded, posted, publicly displayed, performed, distributed or transmitted in any manner, without our prior written consent. You are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, trade secret or other proprietary right of Company or any third party. You may use the Site for lawful purposes only. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Site. 2.Ownership. Unless otherwise noted, the Site and all Content are owned by Company or our licensors and is protected by copyright, trade dress, trademark and/or other intellectual property law or proprietary rights. The Content of this Site is copyrighted and any unauthorized use of the Content of this Site may violate copyright, trademark, and other laws, in addition to being a breach of these Terms of Use. Other products and third party names mentioned herein may be the trademarks or tradenames of their respective owners. By making our trademarks, service marks, logos and product designations available on this Site, we are not granting you a license to use them in any fashion. 3.Communications. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or any other material that would violate any law, or that could give rise to any civil or criminal liability under the law. 4.Links To Third Party Web Sites. This Site may provide links to other third party websites or resources. Such links to third party websites on this Site are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship or recommendation of, or affiliation with the third party or its products and services. We have not reviewed all of these third party sites and do not control and are not responsible for any of these sites or their content. If you decide to access any of the third party sites linked to from this Site, you acknowledge and agree that we are not responsible for the availability of such external sites or resources and is not responsible or liable for any content, advertising, products, services or other materials on or available from such sites or resources. 5.Disclaimer. THE SITE, CONTENT AND SERVICES PROVIDED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS, AND HEREBY EXPRESSLY DISCLAIMS, ANY WARRANTIES REGARDING THE AVAILABILITY, USE, TIMELINESS, SECURITY, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE CONTENT, THE SITE OR ANY OTHER WEB SITES LINKED TO OR FROM THE SITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL, OR USE OF THIS SITE. 6.Limitation of Liability. IN NO EVENT WILL WE OR OUR LICENSORS, SUPPLIERS OR PARTNERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION, OR CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE (INCLUDING THE CONTENT THEREIN), ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE CONTENT OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND OUR LIABILITY SHALL BE LIMITED TO MAXIMUM AMOUNT ALLOWED UNDER APPLICABLE LAW. NOTWITHSTANDING THE FOREGOING, COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT OR OTHERWISE, ARISING OUT OF YOUR USE OF THIS SITE, ITS CONTENT OR LINKS, SHALL NOT EXCEED $100.00. 7.Procedure for Making Claims of Copyright Infringement. Company respects the intellectual property rights of others, and expects its users to do the same. Company will, upon receiving proper notice, act to remove or disable access to any such material as set forth in the Digital Millennium Copyright Act (17 USC § 512) (DMCA). Any notifications of claimed copyright infringement must be sent to Company at the following address: tondeotraders@att.net. When notifying Company of the alleged copyright infringement, please provide complete and sufficient information, including identification of the copyrighted work alleged to have been infringed, the alleged infringing material, the address and contact information for the owner of the alleged copyright material, and a statement that the information in the notification is accurate, and, under the penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the alleged copyright. 8.Applicable Laws. Company, from its offices within the United States of America, controls this Site. Company makes no representation that the Content in this Site is appropriate or available for use in locations other than the United States, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.S. export laws and regulations. These Terms of Use and any disputes arising under or related to these Terms of Use (whether for breach of contract, tortuous conduct or otherwise) and any claim relating to the Content shall be governed by the internal substantive laws of the State of New York. By using this Site, and agreeing to the Terms, you agree that any dispute to enforce, defend or interpret any right or remedies under, or arising in connection with or relating to, these Terms of Use, shall be settled through binding arbitration under the AAA Rules of Arbitration, located at a mutually convenient forum in Chicago, Illinois. 9.Termination. We, in our sole discretion, may terminate or restrict your use or access to this Site (or any part thereof) for any reason, including, without limitation, if we believe you have violated or acted inconsistently with the letter or spirit of these Terms of Use, or if you are in breach of the terms of these Terms of Use. Upon termination, you will immediately destroy any copies of Content of this Site, whether in printed or software format. 10.Privacy. We recognize the need to protect the privacy of users of this Site, and to provide additional privacy protection to children. This Site is not intended for children 18 years old and younger. Our collection and use of personal information is governed by our Privacy Policy. 11.Indemnity. You agree to indemnify, defend and hold us, our licensors, affiliates and partners, and our and their directors, officers, employees, agents and representatives, harmless from all claims, liabilities, damages, and expenses (including attorneys’ fees and expenses) arising out of or relating to (either directly or indirectly): (a) your use of and access to the Site; (b) any alleged or actual breach of the Terms of Use; and (c) any allegation that any communications or materials that you submit to us or transmit to the Site infringe or otherwise violate the copyright, patent, trademark, trade secret or other intellectual property rights, or other rights, of any third party. We reserve the right to assume control of the defense of any third party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. 12.How to Order through this Site. After placing an order, you will receive an email from us acknowledging that we have received your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order (the “Shipping Confirmation”). A contract with us will only be formed when we send you the Shipping Confirmation. The contract will relate only to those products whose shipment we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other products which may have been part of your order in a separate Order Confirmation. We reserve the right to cancel your order at any time before we have accepted it and we may rescind its acceptance and cancel your order where there has been an obvious error in price or where the product is no longer in our inventory. 13.Payment of Orders. Credit card or debit card payments for on-line sales are made through Google Checkout. To view Google Checkout’s Fraud Prevention and Privacy Policies click: www.google.com. 14.Prices and Availability of Products. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error. NOTICE TO SITE USERS ON COLLECTION OF TAX AND USER WAIVER OF DAMAGES OWING TO ERROR IN CALCULATION OF TAX Many states require that their residents file a sales or use tax return for items purchased on this Site. You should consult your state and local tax laws to determine compliance with tax laws and regulations in your area. For purchases where sales tax is applicable, you will see the tax calculated on the checkout page before you are asked to confirm the purchase.  We use reasonable commercial efforts to calculate and remit the correct amount of tax required on each taxable purchase, but we do not guarantee the accuracy of the amount of the tax represented to you as the tax owed.  Minor errors may occur owing to the inability to accurately calculate taxes. In consideration of our allowing you access to and use of the Site, and in collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold harmless Tondeo Traders and its officers from any harm or other damages you may incur as a result of our error in calculating the taxes you owe for your purchases. 15.Revisions. We may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. You should visit this page from time to time to review the then-current Terms of Use because they are binding on you. If you disagree with any changes to the Terms of Use, you should discontinue your use of the Site. Your ongoing use of any of the Site after the changes are posted signifies your agreement to the new or changed terms. We encourage you to review the Terms of Use regularly. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages at this Site. The materials and services at this Site may be out of date, and Company makes no commitment to update the materials and services at this Site. 16.Entire Agreement. This contract and any supplemental terms, policies, rules and guidelines posted on the Site, including, without limitation, the Privacy Policy, constitute the entire agreement between you and us, and supersede all previous written or oral agreements. If any part of the Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Last revised December 1, 2011.

Privacy Policy: Effective December 1, 2011

Welcome to www.tondeousa.com! This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site. This site is intended for use by residents of the United States. Your Consent By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. About Children This site is not intended for children under the age of 18. We will not knowingly collect personally identifiable information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites. Information You Provide Some areas of this site may ask you to submit personally identifiable information in order for you to benefit from the specified features (such as newsletters or order processing) or to participate in a particular activity (such as our promotions). You will be informed what information is required and what information is optional. Passive Information Collection As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This site may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies. This site may use and combine such passively collected anonymous information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented. Cookies A “cookie” is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences. Session cookies are temporary bits of information that are used to improve navigation, block visitors from providing information where inappropriate (the site remembers previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the site. They are erased once you exit your Web browser or otherwise turn off your computer. “Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (such as passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise, our sites server only knows that an unidentified visitor with your cookie has returned to the site. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for “cookie” in the Help portion of your browser. A site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a site, and administer and improve the site. “Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor’s computer. Tags may be placed both on online advertisements that bring people to the site and on different pages of the site. Such tags indicate how many times a page is opened and which information is consulted. “Navigational data” (log files, server logs, and clickstream data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. Use and Disclosure of Information Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose specified. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form. If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We also may disclose personally identifiable information you provide via this site to third parties, but only to contractors we use to support our business (such as fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; or to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations. Access, Correction and Deletion To keep personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list. Security This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure. Links to other Web Sites This site may contain links or references to other Web sites to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every Web site you visit. How to Contact Us If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact us as follows: Customer Service 1-847-763-9000, tondeotraders@att.net Changes to This Privacy Policy If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on December 1, 2011.

Other Policies: Effective December 1, 2011

Shipping Policy Shipping charge for all items sold by Tondeousa.com is based on items weight. Most items ordered from Tondeousa.com are shipped via UPS ground unless otherwise specified; alternate charges apply. Most in-stock items ship out same day. Please allow 3-8 business days for your order to ship and for any additional transit time. Special orders require 4-6 week lead time. Standard shipping rates apply to continental U.S. Consult for special rates to Alaska, Hawaii, Puerto Rico and Mexico. Cancellation Policy If an item is out of stock, your order will remain active until the product can be shipped. Your credit card will not be charged until your order is shipped. Orders are considered active and will be shipped when in stock. Orders that have already shipped cannot be cancelled. Any fraudulent orders will be pursued and prosecuted to the full extent of the law. If an order is cancelled after it has been shipped, we need you to accept the package and request a return authorization to return the package (if our return policy allows). Please be sure that you want to make the purchase before submitting the order. Orders refused at delivery will be assessed all of the applicable fees including a return fee, our shipping costs and a 20% restocking fee. Return Policy In order to receive proper credit on your return, please contact us for a Return Authorization Number. Once you receive an RA#, all items must be returned within 14 days of receiving your order. We do not accept returns after 14 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. Orders refused at delivery will be assessed all of the applicable fees listed above including the return fee, our shipping costs and a 20% restocking fee. If the item is damaged in transit, an exchange will be made or refund issued. Fully inspect all deliveries before signing the receipt even if you do not plan on opening the package right away. Alert delivery personnel of condition of delivery for immediate documentation. We advise refusal of seriously compromised packaging. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. If you find concealed damage, save the carton and packaging material. Call our customer service department immediately at (847) 763 9000. We will not accept returns on any personal care items, such as combs, brushes or razors blades.

All products represented by Kat-Dor Enterpises, LLC dba Tondeo Traders are intended for professional use only.